| Business Operator | PONTO Co., Ltd. |
|---|---|
| Representative | Hideo Yamada, President & CEO |
| Site Name | Hotel Espasion Pontocho |
| URL | https://ht-espasionpontocho.com |
| Address | 196 Shimokorikicho, Nakagyo-ku, Kyoto 604-8016, Japan |
| Reservation Method | Via our official website |
| Timing of Reservation Confirmation | Reservation is completed when the reservation confirmation screen is displayed. |
| Room Rates |
Prices are determined based on the accommodation plan selected on the reservation site. ※For details, please refer to the description of each accommodation plan. |
| Additional Charges | Kyoto City Accommodation Tax will be charged separately at check-in ・¥200 per night per person for room rates under ¥20,000 ・¥500 per night per person for room rates from ¥20,000 to under ¥50,000 ・¥1,000 per night per person for room rates ¥50,000 or more |
| Payment Timing and Method | Advance payment by credit card at the time of booking |
| Cancellation Policy: |
・1 day before check-in: 20% of the accommodation fee ・Same day cancellation: 100% of the accommodation fee ・No-show without notice: 100% of the accommodation fee * Cancellation fees may vary depending on the facility’s policy. * Some plans may have different conditions. * For group or long-term stays, special cancellation terms may apply. |
| Refund Policy | No refunds will be issued after the stay. |
| Contact | By phone or via the email address listed on our website. |